Booking is easy. Head to our Book Now page, choose the service you need, select your time slot, and you’re all set. You’ll receive a confirmation shortly after.

Absolutely. Our team is highly trained, experienced, and uses advanced cleaning equipment and techniques to deliver exceptional results.

Pricing depends on the size of your space, service type, and frequency. Request a free quote on our for a personalized estimate.

Our standard clean covers the essentials — dusting, vacuuming, mopping, wiping down surfaces, and making sure all the main areas feel refreshed and cared for. You can always view a full checklist here.

We proudly serve the greater New York are and surrounding areas in NJ. If you're unsure if your location is within reach, feel free to contact us — we're always happy to confirm service availability in your area.

We understand that life happens. At Swept By Keily, we do our best to be flexible — while also adhering to our cancellation and rescheduling policy, respecting the time and commitment of our cleaning professionals.

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You can cancel or reschedule your appointment up to 48 hours (2 days) in advance with no cancellation fee.

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Late Cancellations

Cancellations made less than 48 hours or same day of your scheduled appointment will incur the FULL price of the schedueld service. This helps us cover the cleaner’s reserved time.

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Running Late?

If you're running behind, please let us know! If we arrive at your space and can’t gain access, we offer a 15-minute grace period. After that, we’ll do our best to wait if our schedule allows, or a full day cancellation fee will apply.

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How to Cancel or Reschedule

You can cancel or make changes by:

• Visit our rescheduling page

• Emailing us at sweptbykeily@gmail.com

• Texting or calling ‪(864) 810-0322‬

We’re here to help!

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In Case of Emergencies

We get it — emergencies happen. If you need to cancel last minute due to something urgent, please reach out. We’ll do our best to accommodate you with understanding and care.

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When rescheduling or canclling your cleaning, please contact the SWEPT By Keily Office, not your cleaners.

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Your satisfaction is our priority. If something isn’t right, contact us within 24 hours, and we’ll make it right at no extra cost.

Absolutely. We love building trust and consistency with our clients. Just let us know, and we’ll do our best to keep the same friendly face returning to your home.

We provide expert cleaning services in the greater New York area, including:

• Residential Cleaning: Deep cleaning for homes, covering dusting, sweeping, mopping, and sanitizing.

• Commercial Cleaning: Customized office cleaning to maintain a professional, healthy workspace.

• Move-In/Move-Out Cleaning: Thorough cleaning for seamless property transitions.

• Educational Facility Cleaning: Safe, sanitary cleaning for schools and learning environments.

No, you don’t need to be present, as long as we have access to your property. Many clients provide a key or access code, and we ensure secure handling. Please make sure we have access if you are not present, our grace period is 15-minutes to respect our cleaners schedule.

We offer both! Choose a one-time deep clean or schedule recurring services for ongoing maintenance. Contact us to discuss the best option for you.

The duration depends on the size of your space and service type. A standard home cleaning takes 2–4 hours, while commercial or move-in/move-out cleanings may take longer. We’ll provide an estimate during booking.

We clean all accessible areas, including kitchens, bathrooms, living spaces, offices, and common areas. We dust, sweep, mop, vacuum, and sanitize surfaces. Provide specific instructions for prioritized areas.

Our team arrives on time, fully equipped, and ready to clean. We focus on high-traffic areas, sanitize surfaces, and leave your space sparkling. You can provide specific instructions to ensure we meet your expectations.

Yes! We arrive fully equipped. If you have specific products you’d like us to use, just let us know.

Absolutely. We strive to use eco-friendly, non-toxic cleaning products that are safe for pets, children, and sensitive environments. Let us know if you have specific concerns and we will make a special note on it.

Yes, we prioritize eco-friendly products and sustainable practices to ensure a healthy environment. Request our green cleaning option when booking.

Yes, all our cleaners undergo thorough background checks and training to ensure trust and professionalism.

We take great care to protect your property. In the rare event of damage, we’re fully insured and will address the issue promptly. Contact us within 24 hours to report any concerns.